How do I set deposit limits on my 100krm account?

Log in to your 100krm account, go to Account Settings, then select the Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits at your own comfort level. Stricter limits take effect immediately, while limit increases require a 72-hour waiting period.

Can I cancel my self-exclusion before the period ends?

No — for your own safety and best interests, self-exclusion cannot be cancelled or shortened before the period you set has ended. This is an intentional protective feature. However, you may still withdraw any remaining account balance during the exclusion period.

What is the difference between a temporary break and self-exclusion?

A cool-off period is a short break of 24 hours to 30 days, suitable for players who simply need a brief pause. Self-exclusion, on the other hand, is a longer-term commitment of 6 months, 1 year, or permanently, designed for players with serious concerns about their betting patterns. Both options block all betting activity for the duration selected.

Is the information I share with customer support kept confidential?

Yes, completely. Any discussion you have with the 100krm support team regarding problem gambling or self-control requests is confidential and protected under our Privacy Policy. The information will not be shared with any third party except as required by law.

How does 100krm ensure minors cannot access the platform?

100krm enforces an 18+ age requirement through a strict identity verification (KYC) process at registration. All players must submit valid identification documents before making deposits or withdrawals. Accounts suspected of belonging to minors will be immediately blocked and investigated.

What should I do if a family member has a gambling problem?

If you are concerned about a family member, you can contact 100krm support for guidance. We can explain the self-exclusion process that can be suggested to the family member in question. For professional support, please refer to the Ministry of Health Malaysia or AADK, which provide family counselling for addiction-related issues.

100krm | Responsible Gaming — Bet Smart, Stay Safe

Responsible Gaming 100krm — A Healthy Betting Guide for Malaysia Players

Betting should be entertainment — not a burden. At 100krm, we provide a range of tools and resources to help you stay in control, enjoy the games safely, and know when it is time to take a break.

Personal Deposit Limit Cool-Off Duration Self-Exclusion Play Time Limit

Healthy Betting Starts with the Right Mindset

At 100krm, we believe the best betting experience is one approached with full awareness and self-control. Online gambling can be an enjoyable form of entertainment — but like all forms of entertainment, it should be enjoyed with clear limits and a responsible mindset.

Responsible gaming is more than a slogan at 100krm. It is part of how we operate. We invest in technology and policies that empower our players to better manage their betting activity — including setting personal limits, taking breaks when needed, and accessing information on problem gambling should it arise.

What Is Responsible Gambling?

Responsible gaming refers to an approach to betting that prioritises fun and entertainment over financial gain. Players who bet responsibly understand that losses are part of the game, and they never bet with money they cannot afford to lose.

Signs of healthy betting include: setting a budget before playing, stopping when your limit is reached, viewing betting as entertainment rather than a source of income, and being able to enjoy other activities without thinking about betting.

100krm's Commitment to Players

As a trusted betting platform in Malaysia, 100krm takes this responsibility seriously. We do not merely provide games — we ensure our players have all the tools needed to make informed decisions about their betting activity. Every self-control feature we offer is accessible directly from your account, with no waiting or complicated processes required.

We also train the 100krm customer support team to recognise signs of problem gambling and provide appropriate guidance to players who may need help. If you feel that you or someone you know has a gambling problem, do not hesitate to contact us.

Test Yourself Now

Answer the following questions honestly to assess whether your gambling patterns are in a healthy state

1. Have you ever wagered more money than you originally planned?